tag:blogger.com,1999:blog-58933283855219492702024-03-13T12:45:53.875-07:00S4B TechnologyHamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-5893328385521949270.post-78094160440309146422016-03-13T23:50:00.000-07:002016-03-14T00:34:43.171-07:00Free IVR and voicemail system for MS Lync/SFB Part 3<div dir="ltr" style="text-align: left;" trbidi="on">
Welcome Back. In <a href="http://blog.s4btech.com/2016/03/ivr-and-voicemail-system-for-ms-lyncsfb.html" target="_blank">Part 1</a> and <a href="http://blog.s4btech.com/2016/03/free-ivr-and-voicemail-system-for-ms.html" target="_blank">Part 2</a> we finished installing asterisk and configured IVR in this part we will confiugre voicemail and SFB/Lync side.<br />
<h3 style="text-align: left;">
<span style="color: yellow;">Install postfix on linux</span></h3>
<ul style="text-align: left;">
<li>First you need to remove <i><span style="color: #76a5af;">sendmail </span></i>and install <i><span style="color: #76a5af;">postfix</span><span style="color: #a2c4c9;"> </span></i>to make it default mail client on the voicemail server.</li>
<li>To remove snedmail run "<i><span style="color: #76a5af;">yum remove sendmail</span></i>".</li>
<li>To install postfix run "<i><span style="color: #76a5af;">yum -y install postfix mailx cyrus-sasl-plain</span></i>" .</li>
<li>You need to create a new file with name "<span style="color: #76a5af;"><i>/etc/postfix/sasl_passwd</i></span>" with your mail account smtp server and credentials in the following format:</li>
</ul>
<i><span style="color: #76a5af;"><u><b>smtpserver.yourdomain.com</b></u> <u><b>emailaddress@yourdomain.com</b></u>:<b><u>emailpassword</u></b></span></i><br />
<ul style="text-align: left;">
<li>Then you need to hash your password file by run "<i><span style="color: #76a5af;">postmap hash:/etc/postfix/sasl_passwd</span></i>"</li>
<li>Open the /etc/postfix/main.cf and add following lines.</li>
</ul>
<div>
<i><span style="color: #76a5af;">smtp_sasl_auth_enable = yes</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_sasl_password_maps = hash:/etc/postfix/sasl_passwd</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_sasl_security_options = noanonymous</span></i></div>
<div>
<i><span style="color: #76a5af;"># Secure channel TLS with exact nexthop name match.</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_tls_security_level = secure</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_tls_mandatory_protocols = TLSv1</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_tls_mandatory_ciphers = high</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_tls_secure_cert_match = nexthop</span></i></div>
<div>
<i><span style="color: #76a5af;">smtp_tls_CAfile = /etc/pki/tls/certs/ca-bundle.crt</span></i></div>
<div>
<i><span style="color: #76a5af;">relayhost = <b><u>smtpserver.yourdomain.com</u></b></span></i></div>
<ul style="text-align: left;">
<li>You could change tls confiugration according to your SMTP server.</li>
<li>Some times you will need to change the from email address in the header of sent mail so you need to create two additional files "<i><span style="color: #76a5af;">/etc/postfix/header_checks,canonical</span></i>" check this URI for more details <a href="http://tech.gate.io/postfix-sender-address-rewriting-changing-mails-from-field-in-header-on-relay-server/">http://tech.gate.io/postfix-sender-address-rewriting-changing-mails-from-field-in-header-on-relay-server/</a></li>
<li>Then restart the postfix service by "<i><span style="color: #76a5af;">service postfix restart</span></i>".</li>
<li>Test sending mail by run "<i><span style="color: #76a5af;">echo 'Test mail from voicemail system' | mail -s 'test mail' -r 'voicemail system <emailaddress@yourdomain.com>' testemail@hotmail.com</span></i>".</li>
<li>To troubleshoot you could find the logs in "<span style="color: #76a5af;"><i>/var/log/maillog</i></span>"</li>
<li>Once you send the mail check your email to see if you received the email and then you can go ahead and remove the text password file by run "<i><span style="color: #76a5af;">rm /etc/postfix/sasl_passwd</span></i>".</li>
</ul>
<div>
<h3>
<span style="color: yellow;">Configure asterisk voicemail</span></h3>
</div>
<div>
<ul style="text-align: left;">
<li>first copy the voicemail sample file from sample to asterisk directory by run "<i><span style="color: #76a5af;">cp /usr/src/asterisk*/configs/vociemail.conf.sample /etc/asterisk/voicemail.conf</span></i>"</li>
<li>If you need more details on how to configure the voicemail file just read the sample file comments, but I'll go through basic needs.</li>
<li>To change from name check "fromstring="</li>
<li>To change the subject check "emailsubject="</li>
<li>To change the body check "emailbody="</li>
<li>Now we will configure the voicemail boxes by write the following under "<span style="color: #76a5af;">[default]</span>" section</li>
</ul>
<div>
<i><span style="color: #76a5af;"><b><u>user 3 digit extension</u></b>=> 1234,<b><u>user display name</u></b>,<b><u>user email address</u></b></span></i></div>
<ul style="text-align: left;">
<li>repeat this line for every user you need to send him voicemail.</li>
</ul>
<div>
<h3>
<span style="color: yellow;">Configure missed call notification</span></h3>
</div>
<div>
<ul style="text-align: left;">
<li>Now let's configure the missed call notification open "<span style="color: #76a5af;"><i>/etc/asterisk/extensions.conf</i></span>".</li>
<li>write following line at end of "<i><span style="color: #76a5af;">[IVR_EN]</span></i>" and "<i><span style="color: #76a5af;">[IVR_EN]</span></i>" sections.</li>
</ul>
<i><span style="color: #76a5af;">exten => h,1,GotoIf($["${DIALSTATUS}" = "ANSWER"]?:Missed,${extens},1)</span></i><br /><ul style="text-align: left;">
<li>Write "<span style="color: #76a5af;">[Missed]</span>" in the end of the file.</li>
<li>Under "<span style="color: #76a5af;">[Missed]</span>" section write.</li>
</ul>
<i><span style="color: #76a5af;">exten => <b><u>user 3 digit extension</u></b>,1,System(echo 'You have Missed Incoming Call From: ${CALLERID(num)} <${CALLERID(num)}> Received at : ${STRFTIME(${EPOCH},,%d-%m-%Y-%H:%M:%S)}' | mail -s 'New Missed Call' -r '<u><b>voicemail system <emailaddress@yourdomain.com></b></u>' <b><u>user email address</u></b>)</span></i><br />
<ul style="text-align: left;">
<li>Repeat this line for every user you need to send him voicemail.</li>
<li>Restart asterisk service.</li>
</ul>
<h3>
<span style="color: yellow;">Configure SIP trunks @ SFB/Lync and @ voice gateway</span></h3>
<div>
<ul style="text-align: left;">
<li>From Lync/SFB side it is similar to create SIP trunk with any gateway it was written a lot in other blog so no need to duplicate it here but to summarize you need to do the following.</li>
<ul>
<li>Create SIP trunk with IVR using port 5060 at both sides.</li>
<li>Create SIP trunk with Voice gateway.</li>
<li>Route external calls to Voice gateway.</li>
</ul>
<li>About voice gateway it depend upon your gateway, but you need to do the following:</li>
<ul>
<li>Create sip trunk with IVR server using port 5060 for each side using TCP as transport.</li>
<li>Create sip trunk with Lync/SFB.</li>
<li>Route 299 calls to IVR system.</li>
<li>Route DID to Lync/SFB direct.</li>
</ul>
<li>I'll provide in next blogs examples on how to configure most gateways which integrate with Lync/SFB.</li>
</ul>
</div>
</div>
</div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com0tag:blogger.com,1999:blog-5893328385521949270.post-49317248570587477252016-03-06T20:42:00.002-08:002016-03-13T23:52:25.305-07:00Free IVR and voicemail system for MS Lync/SFB Part 2<div dir="ltr" style="text-align: left;" trbidi="on">
Welcome Back. In <a href="http://blog.s4btech.com/2016/03/ivr-and-voicemail-system-for-ms-lyncsfb.html" target="_blank">Part 1</a> we finished installing asterisk so let start configuring everything.<br />
<h3 style="text-align: left;">
<span style="color: yellow;">Asterisk Basic files</span></h3>
<ul style="text-align: left;">
<li>first you need to configure some basic configuration, you have two options to do so:</li>
<ul>
<li>simple one by just run "<i><span style="color: #76a5af;">make samples</span></i>" but this will enable a lot of features you may don't need to use them</li>
<li>just create two essential files called (<a href="https://dl.dropboxusercontent.com/u/91672559/asterisk.conf">asterisk.conf</a>, and <a href="https://dl.dropboxusercontent.com/u/91672559/modules.conf">modules.conf</a>) and put them in "<i><span style="color: #76a5af;">/etc/asterisk</span></i>" folder (<i>press on file names to see sample of confiugration</i>).</li>
</ul>
<li>run "<i><span style="color: #76a5af;">service asterisk restart</span></i>" to reset the asterisk service to update configuration.</li>
</ul>
<h3>
<span style="color: yellow;">Asterisk SIP Trunks configuration</span></h3>
<ul>
<li>The sip configurations are located in file called "<i><span style="color: #76a5af;">sip.conf</span></i>" at "<i><span style="color: #76a5af;">/etc/asterisk</span></i>" so create the file and open it.</li>
<li>first you need to enable <b>SIP/TCP </b>as a transport as Lync/SFB work only with TCP and asterisk by default support UDP, you could do it by write below configuration, </li>
</ul>
<i><span style="color: #76a5af;">[general]</span></i><br />
<div>
<i><span style="color: #76a5af;">tcpenable=yes</span></i></div>
<div>
<i><span style="color: #76a5af;">tcpbindaddr=0.0.0.0</span></i></div>
<div>
<i><span style="color: #76a5af;">transport=tcp,udp</span></i><br />
<ul>
<li>We will need to have two sip trunks one with Lync/SFB and one with the gateway on same file add below lines</li>
</ul>
<div>
<i><span style="color: #76a5af;">[Lync]</span></i></div>
<div>
<i><span style="color: #76a5af;">disallow=all</span></i></div>
<div>
<span style="color: #76a5af;"><i>host=</i><b><u><hostname of Lync/SFB FE server></u></b></span></div>
<div>
<i><span style="color: #76a5af;">type=peer</span></i></div>
<div>
<i><span style="color: #76a5af;">insecure=port,invite</span></i></div>
<div>
<i><span style="color: #76a5af;">transport=tcp</span></i></div>
<div>
<span style="color: #76a5af;"><i>port=</i><b><u><TCP Port of Lync/SFB mediation></u></b></span></div>
<div>
<i><span style="color: #76a5af;">context=Lync-Trunk</span></i></div>
<div>
<i><span style="color: #76a5af;">dtmfmode=RFC2833</span></i></div>
<div>
<i><span style="color: #76a5af;">allow=alaw</span></i></div>
<div>
<i><span style="color: #76a5af;">allow=ulaw</span></i></div>
<div>
<i><span style="color: #76a5af;"><br /></span></i></div>
<div>
<i><span style="color: #76a5af;">[Gateway]</span></i></div>
<div>
<i><span style="color: #76a5af;">disallow=all</span></i></div>
<div>
<i><span style="color: #76a5af;">host=</span></i><b style="color: #76a5af;"><u><hostname of gateway></u></b></div>
<div>
<i><span style="color: #76a5af;">type=peer</span></i></div>
<div>
<i><span style="color: #76a5af;">insecure=port,invite</span></i></div>
<div>
<span style="color: #76a5af; font-style: italic;">transport=tcp </span>"you could use UDP of gateway if it doesn't support TCP"</div>
<div>
<i><span style="color: #76a5af;">port=</span></i><b style="color: #76a5af;"><u><port of Gateway></u></b></div>
<div>
<i><span style="color: #76a5af;">context=Gateway-Trunk</span></i></div>
<div>
<i><span style="color: #76a5af;">dtmfmode=RFC2833</span></i></div>
<div>
<i><span style="color: #76a5af;">allow=alaw</span></i></div>
<div>
<i><span style="color: #76a5af;">allow=ulaw</span></i></div>
</div>
<div>
<ul>
<li>run "<i><span style="color: #76a5af;">service asterisk restart</span></i>" to reset the asterisk service to update configuration.</li>
</ul>
<h3>
<span style="color: yellow;">Asterisk IVR sound files</span></h3>
</div>
<div>
<ul style="text-align: left;">
<li>First you need to import sound files to asterisk these file should be in .WAV format.</li>
<li>According to my workflow from <a href="http://blog.s4btech.com/2016/03/ivr-and-voicemail-system-for-ms-lyncsfb.html">part1</a> we will need these files "<span style="color: #76a5af;"><i>Welcome, Main_Ar, Transfer_Ar, Wrong_Ar, Main_En, Transfer_En, Wrong_En)</i></span>".</li>
<li>Sure you could have you own files and also IVR workflow this is just a sample.</li>
<li>The files should have below characteristics to work with</li>
<ul>
<li>If you record in a studio, use 8kHz 16 bits, not 8 bits, and phone line is 12 to 13 bits compressed down to 8 in a pseudo-logarithmic way</li>
<li>then down-sample your audio to 8000hz and save in Windows PCM wav (16 bit) format</li>
<li>When recording find a really quiet place. Background noise is usually the biggest hassle when recording prompts</li>
<li>use a reasonable mic; fix it down someplace (don't hand hold it) </li>
</ul>
<li>Upload these files to "<i><span style="color: #76a5af;">/var/lib/asterisk/sounds/en/</span></i>"</li>
<li>Then we need to convert them to format that asterisk understand (gsm, or sln) so you should run below command for every file."<i><span style="color: #76a5af;">sox /var/lib/asterisk/sounds/en/Welcome.wav -t raw -r 8000 -s -2 -c 1 /var/lib/asterisk/sounds/en/Welcome.sln</span></i>"</li>
</ul>
<h3>
<span style="color: yellow;">Asterisk IVR configuration</span></h3>
</div>
<div>
<ul style="text-align: left;">
<li>you need to create one of the most important files in asterisk which called "<span style="color: #76a5af;"><i>extensions.conf</i></span>" it is also exist in "<i><span style="color: #76a5af;">/etc/asterisk</span></i>"</li>
<li>first you need to define a number that the Gateway will send all incoming call to it in my configuration below it is "<span style="color: #76a5af;"><i>299</i></span>"</li>
<li>According to my workflow from <a href="http://blog.s4btech.com/2016/03/ivr-and-voicemail-system-for-ms-lyncsfb.html">part1</a> i have written below in the file, sure you need to change it if your workflow is different.</li>
</ul>
<i style="color: #93c47d;">; trunk assign to call received from gateway</i><span style="color: #76a5af; font-style: italic;"></span><br />
<span style="color: #76a5af; font-style: italic;">
[Gateway-Trunk]</span></div>
<div>
<i><span style="color: #93c47d;">; answer the received call on 299 number</span></i><span class="Apple-tab-span" style="color: #76a5af; font-style: italic; white-space: pre;"> </span></div>
<div>
<i><span style="color: #76a5af;">exten => 299,1,answer()</span><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span></i></div>
<div>
<i><span style="color: #93c47d;">; play welcome and wait maximum 3 digit</span></i><i><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span></i></div>
<div>
<i><span style="color: #76a5af;"> same => n,Read(extens,Welcome,3,,,5)</span></i></div>
<div>
<i><span style="color: #93c47d;">; if the caller didn't give any digits go to arabic IVR_AR</span></i></div>
<div>
<i><span style="color: #76a5af;"> same => n,gotoIf($[${LEN(${extens})} == 0]?IVR_AR,299,Start) </span></i></div>
<div>
<i><span style="color: #93c47d;">; if the caller enter 2 then go to english IVR_EN</span></i></div>
<div>
<i><span style="color: #76a5af;"> same => n,gotoIf($[${extens} == 2]?IVR_EN,299,Start)</span></i></div>
<div>
<i><span style="color: #93c47d;">; if the user out 3 digit go to direct to call internal extension</span></i><i><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span></i></div>
<div>
<i><span style="color: #76a5af;"> same => n,gotoIf($[$[${LEN(${extens})} = 3]]?IVR_AR,299,Transfer)</span><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span></i></div>
<div>
<i><span style="color: #93c47d;">; if non of the above run the message again</span></i></div>
<div>
<i><span style="color: #76a5af;"> same => 299,6,goto(,299,1)</span></i></div>
<div>
<i><span style="color: #93c47d;"><br /></span></i></div>
<div>
<i><span style="color: #93c47d;">;arabic IVR section</span></i></div>
<div>
<i><span style="color: #76a5af;">[IVR_AR] </span></i><i></i><br />
<i>
</i>
<br />
<div>
<i><i><span style="color: #93c47d;">; play main and wait for 3 digits</span></i></i></div>
<i>
</i>
<br />
<div>
<i><span style="color: #76a5af;">exten => 299,1(Start),Read(extens,Main_Ar,3,,,2)</span><span class="Apple-tab-span" style="color: #76a5af; white-space: pre;"> </span></i></div>
<i>
</i>
<div>
<i><span style="color: #93c47d;">;if the user out 3 digit go to direct to call internal extension</span></i></div>
<i>
<div style="color: #76a5af;">
same => n,GotoIf($[$[${LEN(${extens})} = 3]]?:IVR_AR,299,Start)</div>
<div>
<span style="color: #93c47d;">; this is the section of direct call of internal ext </span></div>
<div>
<i><span style="color: #93c47d;">; play transfer msg before dial</span></i></div>
<div>
<span style="color: #76a5af;"> same => n(Transfer),Playback(Transfer_Ar) </span></div>
<div>
<i><span style="color: #93c47d;">; dial internal ext at lync</span></i></div>
<div>
<span style="color: #76a5af;"> same => n,Dial(SIP/${extens}@Lync) </span></div>
<div>
<i><span style="color: #93c47d;">; if call answered go to end </span></i></div>
<div>
<span style="color: #76a5af;"> same => n,GotoIf($["${DIALSTATUS}" = "ANSWER"]?stop)</span><span style="color: #93c47d;"> </span></div>
<div>
<span style="color: #76a5af;"> </span><i><span style="color: #93c47d;">; if user doesn't exist go to wrong ext</span></i></div>
</i><i><div>
<span style="color: #76a5af;"> same => n,GotoIF($["${DIALSTATUS}" = "CHANUNAVAIL"]?wrong) </span></div>
<div>
<i></i><br />
<div>
<i><span style="color: #93c47d;">; if non of above it mean missed call go to voicemail of this extension</span></i></div>
<i>
</i></div>
<div style="color: #76a5af;">
same => n,VoiceMail(${extens}@default) </div>
<div>
<i></i><br />
<div>
<i><span style="color: #93c47d;">; end call</span></i></div>
<i>
</i></div>
<div style="color: #76a5af;">
same => n,Hangup() </div>
<div>
<span style="color: #93c47d;">; this is wrong extension section</span></div>
<div>
<i><span style="color: #93c47d;">; play wrong ext msg</span></i></div>
<div>
<span style="color: #76a5af;"> same => n(wrong),Playback(Wrong_Ar)</span></div>
<div>
<i><span style="color: #93c47d;">; return back to start of arabic IVR_AR</span></i></div>
<div>
<span style="color: #76a5af;"> same => n,Goto(,299,Start) </span></div>
<div>
<i><span style="color: #93c47d;">; end call</span></i></div>
<div>
<span style="color: #76a5af;"> same => n(stop),Hangup()</span><span style="color: #93c47d;"> </span></div>
<div style="color: #76a5af;">
</div>
<div style="color: #76a5af;">
<br /></div>
<div style="color: #76a5af;">
<i style="color: black;"><span style="color: #93c47d;">;enlgish IVR same like arabic but with english msgs</span></i></div>
<div>
<span style="color: #76a5af;">[IVR_EN]</span></div>
<div style="color: #76a5af;">
exten => 299,1(Start),Read(extens,Main_En,3,,,2)</div>
<div style="color: #76a5af;">
same => n,GotoIf($[$[${LEN(${extens})} = 3]|$[${extens} == 0]]?:IVR_EN,299,Start)</div>
<div style="color: #76a5af;">
same => n(Transfer),Playback(Transfer_En)</div>
<div style="color: #76a5af;">
same => n,Dial(SIP/${extens}@Lync_Out)</div>
<div style="color: #76a5af;">
same => n,GotoIf($["${DIALSTATUS}" = "ANSWER"]?stop)</div>
<div style="color: #76a5af;">
same => n,GotoIF($["${DIALSTATUS}" = "CHANUNAVAIL"]?wrong)</div>
<div style="color: #76a5af;">
same => n,VoiceMail(${extens}@default)</div>
<div style="color: #76a5af;">
same => n,Hangup()</div>
<div style="color: #76a5af;">
same => n(wrong),Playback(Wrong_En)</div>
<div style="color: #76a5af;">
same => n,Goto(,299,Start)</div>
<div style="color: #76a5af;">
same => n(stop),Hangup</div>
<div style="color: #76a5af;">
<div style="color: #76a5af; display: inline !important;">
<div style="display: inline !important;">
<span style="color: black; font-style: normal;"><b><br /></b></span>
<span style="color: black; font-style: normal;">check <a href="http://blog.s4btech.com/2016/03/ivr-and-voicemail-system-for-ms-lyncsfb.html" target="_blank">Part 1</a> and <a href="http://blog.s4btech.com/2016/03/free-ivr-and-voicemail-system-for-ms_13.html">Part 3</a></span></div>
</div>
</div>
<div style="color: #76a5af;">
<div style="color: #76a5af;">
<span style="color: white;"><i></i></span></div>
<div style="display: inline !important;">
<div style="display: inline !important;">
<span style="font-style: normal;"><b><span style="color: white;">See you in part 3 </span></b></span></div>
</div>
</div>
</i></div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com0tag:blogger.com,1999:blog-5893328385521949270.post-42937965076692807852016-03-02T00:58:00.001-08:002016-03-13T23:52:31.391-07:00Free IVR and voicemail system for MS Lync/SFB Part 1<div dir="ltr" style="text-align: left;" trbidi="on">
<h2 style="text-align: left;">
<span style="color: orange;">The problem</span></h2>
I faced a problem a lot when implementing Lync/SFB as IP PBX, it is IVR and attendant systems.<br />
I heard requests from customer like:<br />
<ul style="text-align: left;">
<li>Why I need MS exchange if I'll only install Lync/SFB.</li>
<li>I need to change the language of all prompts not only greeting and so on.</li>
<li>I need more options and flexibility in the IVR option (example, inform caller of transferring the call while calling the internal extension)</li>
<li>I have google cloud and need to have missed calls and voice mails to be sent to users email</li>
</ul>
also I faced a lot customers have Exchange online and when we integrate it with Lync/SFB we experience delay till the call answer by exchange auto attendant and I think it is due to the fact that exchange is on internet , we opened a lot of tickets with MS and apply all possible QoS methods with slightly enhanced but it still noticed by the caller.<br />
<div>
<br /></div>
<div>
We was about to loss or lost a lot of hot opportunities cause of things like this.<br />
<h2 style="text-align: left;">
<span style="color: orange;">The Solution</span></h2>
<div>
so what is the solution ??!!.</div>
</div>
<div>
<br /></div>
<div>
It is 3rd party IVR and voicemail system which I developed by myself using Asterisk PBX and Postfix on a Linux machine.</div>
<div>
<br /></div>
<div>
<h3>
<span style="color: yellow;">The Design</span></h3>
</div>
<div>
<ul style="text-align: left;">
<li>As blow image I insert the IVR system in middle of incoming calls between Voice gateway and Lync/SFB system while leaving the outbound call path as it is.</li>
<li>All incoming calls pass through IVR first then it answer the call and run the prompts as needed workflow, and waiting to get the caller digits.</li>
<li>Then the IVR system transfer the call of Lync/SFB with monitoring the status of the call if didn't answered the IVR contact the mail server and send voicemail and/or missed call notification mail to the called person.</li>
</ul>
</div>
<div>
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMl3Zsn622M_ssh29XYv2TXW933o8NzIAHtGT0G1-FA3p9_Wk6in0e_gM-NlutU0TX-Jx0ckNVIpRoSICByUtXjkO0P7NwuPvN6IFb9heUqec9l2UmLT-th5r7eZulWhhuG1FkpBd3wTg/s1600/design.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="275" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMl3Zsn622M_ssh29XYv2TXW933o8NzIAHtGT0G1-FA3p9_Wk6in0e_gM-NlutU0TX-Jx0ckNVIpRoSICByUtXjkO0P7NwuPvN6IFb9heUqec9l2UmLT-th5r7eZulWhhuG1FkpBd3wTg/s400/design.jpg" width="400" /></a></div>
<div>
<ul style="text-align: left;">
<li>I already have basic IVR workflow as below image which I will represent it in this blog</li>
</ul>
</div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOY1vKp6YeoT4wPf82Wvh-xjmMyDbhA7q21jOc7PLLI1scPZWbbMIPJNzXizThnWT58OT5U8yKVMw_57PVOSLXwKmii7yCG3PfOGJ5GHqqUL9U9GN2MTqdrVVDqOanTWh_3NpXd0CSlgg/s1600/IVR.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="267" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhOY1vKp6YeoT4wPf82Wvh-xjmMyDbhA7q21jOc7PLLI1scPZWbbMIPJNzXizThnWT58OT5U8yKVMw_57PVOSLXwKmii7yCG3PfOGJ5GHqqUL9U9GN2MTqdrVVDqOanTWh_3NpXd0CSlgg/s400/IVR.jpg" width="400" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<h3 style="clear: both; text-align: left;">
<span style="color: yellow;">Installation of IVR</span></h3>
<div>
First I won't go though Linux installation also you could choose any distribuation of Linux but to use the same commands for asterisk installation, use Centos 6.x.</div>
<div>
<br /></div>
<div>
for Asterisk installation do below:</div>
<div>
<ul style="text-align: left;">
<li><b><i><span style="color: #6fa8dc;">Update Centos</span></i></b></li>
</ul>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
yum update -y</div>
<ul style="text-align: left;">
<li><b><i><span style="color: #6fa8dc;">Disable firewall</span></i></b></li>
</ul>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
sed -i s/SELINUX=enforcing/SELINUX=disabled/g /etc/selinux/config</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
iptables -P INPUT ACCEPT</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
iptables -P OUTPUT ACCEPT</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
iptables -P FORWARD ACCEPT</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
iptables -F</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
iptables -X</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
/etc/init.d/iptables save</div>
<h3 style="background-color: white; box-sizing: border-box; color: #222222; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 18px; font-weight: normal; line-height: 1.4; margin: 0.2rem 0px 0.5rem; padding: 0px;">
<ul style="text-align: left;"></ul>
</h3>
<ul style="text-align: left;">
<li><b><i><span style="color: #6fa8dc;">Install prerequisites</span></i></b></li>
</ul>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
yum install -y make wget openssl-devel ncurses-devel newt-devel libxml2-devel kernel-devel gcc gcc-c++ sqlite-devel</div>
<ul style="text-align: left;">
<li><b><i><span style="color: #6fa8dc;">Download Asterisk Source</span></i></b></li>
</ul>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
cd /usr/src/</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
wget http://downloads.asterisk.org/pub/telephony/asterisk/asterisk-11-current.tar.gz</div>
<ul style="text-align: left;">
<li><b><span style="color: #6fa8dc;"><i>Extract and Install Asterisk</i></span></b></li>
</ul>
<div class="bitbox" style="background-attachment: scroll; background-clip: initial; background-color: whitesmoke; background-image: none; background-origin: initial; background-position: 0px 0px; background-repeat: repeat; background-size: initial; border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; font-weight: normal; line-height: 21px; margin: 5px; padding: 5px;">
tar zxvf asterisk*</div>
<div class="bitbox" style="background-attachment: scroll; background-clip: initial; background-color: whitesmoke; background-image: none; background-origin: initial; background-position: 0px 0px; background-repeat: repeat; background-size: initial; border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; font-weight: normal; line-height: 21px; margin: 5px; padding: 5px;">
cd /usr/src/asterisk*</div>
for 32 bit:<br />
<div class="bitbox" style="background-attachment: scroll; background-clip: initial; background-color: whitesmoke; background-image: none; background-origin: initial; background-position: 0px 0px; background-repeat: repeat; background-size: initial; border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; font-weight: normal; line-height: 21px; margin: 5px; padding: 5px;">
./configure && make menuselect && make && make install</div>
for 64 bit:<br />
<div class="bitbox" style="background-attachment: scroll; background-clip: initial; background-color: whitesmoke; background-image: none; background-origin: initial; background-position: 0px 0px; background-repeat: repeat; background-size: initial; border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; font-weight: normal; line-height: 21px; margin: 5px; padding: 5px;">
./configure --libdir=/usr/lib64 && make menuselect && make && make install</div>
</div>
<div>
<ul style="text-align: left;">
<li><b><span style="color: #6fa8dc;"><i>Start asterisk</i></span></b></li>
</ul>
</div>
<div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
service asterisk start</div>
<div class="bitbox" style="background: none 0px 0px repeat scroll rgb(245, 245, 245); border-color: rgb(240, 240, 240) rgb(153, 0, 0); border-style: solid; border-width: 1px 5px; box-sizing: border-box; color: #2e2f30; font-family: 'helvetica neue', helvetica, roboto, arial, sans-serif; font-size: 14px; line-height: 21px; margin: 5px; padding: 5px;">
asterisk -rvvv</div>
</div>
<div>
<br /></div>
<div>
check <a href="http://blog.s4btech.com/2016/03/free-ivr-and-voicemail-system-for-ms.html">Part 2</a> and <a href="http://blog.s4btech.com/2016/03/free-ivr-and-voicemail-system-for-ms_13.html">Part 3</a></div>
<div>
</div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com3tag:blogger.com,1999:blog-5893328385521949270.post-71837737442850275352015-10-01T06:42:00.001-07:002015-10-01T06:42:21.213-07:00Lync/SFB Pickup Group<div dir="ltr" style="text-align: left;" trbidi="on">
<div style="text-align: justify;">
While we are in middle of Skype for Business deployment for one of our customers he asks us something he used to do in his Legacy PBX.<br />
<br /></div>
<div>
<div style="text-align: justify;">
He told us that any phone set could pickup the call of another one phone ringing by just pressing his extension with specific prefix, As example if phone extension is 100 and another phone with extension 101 ringing he just press #101 then the call will be transferred to extension 100 and answered by it.<br />
<br /></div>
<div style="text-align: justify;">
After some googling and for my own surprise we found that Microsoft Lync/S4B has feature called "Group Call Pickup" that enables Enterprise Voice users to pick up calls that are ringing for another user by dialing a call pickup group number, below are the steps we used to configure it at customer:<br />
<h3>
<br /></h3>
<h3>
<span style="color: orange;">Configure Group Call Pickup number ranges</span></h3>
<div>
The first step is to configure the Group Call Pickup range, It is similar to Call Park range definition, but you should know that you must use Lync Server Management Shell to create, and view Group Call Pickup, Managing Group Call Pickup number ranges are not available in Lync Server Control Panel.</div>
<div>
<br /></div>
<div>
Our customer has the range of 1xx to 6xx and he used to press 8 before the ringing extension to pickup the call so we defined the range as below command</div>
<div>
<span style="font-family: Courier New, Courier, monospace;"><span style="font-size: x-small; font-style: italic;">"<span style="color: #6fa8dc;">New-CsCallParkOrbit -Identity </span></span><u><b><span style="color: #6fa8dc; font-size: x-small;">CallPickUp</span></b></u><span style="font-size: x-small;"><span style="color: #6fa8dc;"><i> -NumberRangeStart </i><b><u>8100</u></b><i> -NumberRangeEnd </i><b><u>8699</u></b><i> -CallParkService </i><u><b><service ID of the Application service></b></u><i> -Type </i><b><u>GroupPickup</u></b></span><i>"</i></span></span></div>
<div>
<br /></div>
<div>
To check that it is configured correctly we run "<span style="color: #6fa8dc; font-family: Courier New, Courier, monospace; font-size: x-small;"><i>Get-CsCallParkOrbit</i></span>" and the result was as below:</div>
<div>
<div>
<i><span style="font-size: x-small;">Identity : CallPickUp</span></i></div>
<div>
<i><span style="font-size: x-small;">NumberRangeStart : 8100</span></i></div>
<div>
<i><span style="font-size: x-small;">NumberRangeEnd : 8699</span></i></div>
<div>
<i><span style="font-size: x-small;">CallParkServiceId : ApplicationServer:<pool FQDN></span></i></div>
<div>
<i><span style="font-size: x-small;">CallParkServerFqdn : <pool FQDN></span></i></div>
<div>
<i><span style="font-size: x-small;">Type : GroupPickup</span></i></div>
</div>
<div>
<br /></div>
<div>
To get the service id you could run"<i><span style="color: #6fa8dc; font-family: Courier New, Courier, monospace; font-size: x-small;">Get-CsService -ApplicationServer</span></i>"</div>
<div>
<br /></div>
<h3>
<span style="color: orange;">Assign Group Call Pickup numbers to users</span></h3>
<div>
We use SEFAUtil to assign Call Pickup numbers to each user for more details on how to install it check below this https://technet.microsoft.com/en-us/library/jj945659.aspx</div>
<div>
<br /></div>
<div>
First we check it with Pilot user with running below command</div>
<div>
"<span style="color: #6fa8dc; font-family: Courier New, Courier, monospace; font-size: x-small;"><i>SEFAUtil.exe </i><u><b><pilot user sip uri></b></u><i> /server:</i><u><b><lync pool></b></u><i> /enablegrouppickup:</i><u><b>8299</b></u></span>"</div>
<div>
<br /></div>
<div>
To check that it is configured correctly we run "<i style="color: #6fa8dc; font-family: 'Courier New', Courier, monospace; font-size: small;">SEFAUtil.exe </i><u style="color: #6fa8dc; font-family: 'Courier New', Courier, monospace; font-size: small;"><b><pilot user sip uri></b></u><i style="color: #6fa8dc; font-family: 'Courier New', Courier, monospace; font-size: small;"> /server:</i><u style="color: #6fa8dc; font-family: 'Courier New', Courier, monospace; font-size: small;"><b><lync pool></b></u>" </div>
<div>
<br /></div>
<div>
Then we make a call to 299 and while it ringing from third phone we press 8299 and call transferred to this phone with announcement to the caller that the call is answered by another person which was additional feature customer was happy with it.</div>
<div>
<br /></div>
<div>
Now we tested it but we need to deploy on all the users so will go to scripting :) we create CSV file with "SIP,Number" as "sip uri, pickup number" and we write below sript</div>
<div>
<br /></div>
<div>
<div>
<span style="color: #6fa8dc;">$pickup=import-csv "C:\SEFAUtil\CallPickup_numbers_full.csv"</span></div>
<div>
<span style="color: #6fa8dc;">foreach ($pi in $pickup)</span></div>
<div>
<span style="color: #6fa8dc;">{</span></div>
<div>
<span style="color: #6fa8dc;">$number=$pi.Number</span></div>
<div>
<span style="color: #6fa8dc;">C:\SEFAUtil\SEFAUtil.exe $pi.SIP /server:pool01.dur.sa /enablegrouppickup:$number</span></div>
<div>
<span style="color: #6fa8dc;">}</span></div>
</div>
<div>
<br /></div>
<br />
And everything is working good now.<br />
<br />
At last i would like to thank my colueage <a href="https://eg.linkedin.com/pub/ahmed-mostafa/41/260/ba">Ahmed Mostafa</a> who helped me on this issue.</div>
</div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com2tag:blogger.com,1999:blog-5893328385521949270.post-4519922918181513162015-09-29T01:19:00.001-07:002015-09-29T07:18:00.936-07:00Polycom VVX phones with UCS 5.4.0 Rev.A now support Skype for business Online.<div dir="ltr" style="text-align: left;" trbidi="on">
<div style="text-align: justify;">
Polycom released new UCS version 5.4.0 Rev.A in 25-Sept-2015 which include below features.</div>
<h4 style="text-align: justify;">
<b>Microsoft Office365 and Skype for Business Online</b></h4>
<ul style="text-align: left;">
<li style="text-align: justify;">The most interesting one is the support of Office365 and S4B online which a lot of customer ask for it.</li>
<li style="text-align: justify;">The PIN authentication will not be supported in S4B online.</li>
<li style="text-align: justify;">This features also supports the migration of users from the Skype for Business
on premise solution to the Office365 online solution.</li>
<li style="text-align: justify;">Polycom phones support Skype for Business Online and Exchange Online services only.</li>
<li style="text-align: justify;">Exchange Online is not supported on SoundStructure VoIP Interface. Skype for Business and Exchange
Online are not supported on VVX 101 and 1500 phones.</li>
</ul>
<h4 style="text-align: justify;">
In-band Provisioning</h4>
<h4 style="text-align: left;">
<ul style="text-align: left;">
<li style="text-align: justify;"><span style="font-weight: normal;"> Similar to Snom phones now you can provision the phones from S4B direct without needing to have separate server for provisioning.</span></li>
<li style="text-align: justify;"><span style="font-weight: normal;">Administrators can also migrate user information from a Lync on-premises solution to an Office365 online
solution.</span></li>
<li style="text-align: justify;"><span style="font-weight: normal;">Administrators can switch between Lync or Skype for Business on-premise and Skype for
Business Office365 online deployments without interrupting services</span></li>
<li style="text-align: justify;"><span style="font-weight: normal;">Below table the list of feature you could configure from S4B.</span></li>
<li style="text-align: justify;"><span style="font-weight: normal;">I'll prepare blog for details on how to configure it soon.</span></li>
</ul>
<div style="text-align: justify;">
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; mso-padding-alt: 0in 5.4pt 0in 5.4pt; mso-yfti-tbllook: 1184; width: 516px;">
<tbody>
<tr style="height: 15.75pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td nowrap="" style="background: #2F75B5; border: solid windowtext 1.0pt; height: 15.75pt; mso-border-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<b><span style="font-size: 12pt;">UC Software Parameter <o:p></o:p></span></b></div>
</td>
<td nowrap="" style="background: #2F75B5; border-left: none; border: solid windowtext 1.0pt; height: 15.75pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<b><span style="font-size: 12pt;">Skype for Business
Parameter<o:p></o:p></span></b></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 1;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">dialplan.userDial.timeOut<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">UserDialTimeoutMS<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 2;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">feature.btoe.enabled<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">EnableBetterTogetherOverEthernet<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 3;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">feature.exchangeCalendar.enabled1<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">EnableExchangeCalendaring<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 4;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.lyncDeviceUpdateEnabled<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="2" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">EnableDeviceUpdate<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 5;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.lyncDeviceUpdateEnabled.set<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 6;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">voice.volume.persist.handsfree<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="5" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">VoiceVolumePersistMode<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 7;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">voice.volume.persist.headset<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 8;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">voice.volume.persist.bluetooth.headset<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 9;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">voice.volume.persist.usbHeadset<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 10;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">voice.volume.persist.handset<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 11;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">powerSaving.enable<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">EnablePowerSaveMode<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 12;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">powerSaving.idleTimeout.officeHours<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">PowerSaveDuringOfficeHoursTimeoutMS<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 13;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">powerSaving.idleTimeout.offHours<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">PowerSavePostOfficeHoursTimeoutMS<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 14;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">up.screenCapture.enabled<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">AllowScreenCapture<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 15;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">up.oneTouchVoiceMail<o:p></o:p></span></div>
</td>
<td nowrap="" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" valign="bottom" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">EnableOneTouchVoicemail<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 16;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.user<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="2" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">LocalProvisioningServerUser<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 17;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.user.set<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 18;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.serverType<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="2" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">LocalProvisioningServerType<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 19;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.serverType.set<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 20;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.password<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="2" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">LocalProvisioningServerpassword<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 21;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.password.set<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 22;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.serverName<o:p></o:p></span></div>
</td>
<td nowrap="" rowspan="2" style="border-bottom: solid windowtext 1.0pt; border-left: none; border-right: solid windowtext 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 188.05pt;" width="251"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">LocalProvisioningServerAddress<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 23; mso-yfti-lastrow: yes;">
<td nowrap="" style="border-top: none; border: solid windowtext 1.0pt; height: 15.0pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0in 5.4pt 0in 5.4pt; width: 198.7pt;" valign="bottom" width="265"><div class="MsoNormal" style="margin-bottom: 0.0001pt;">
<span style="font-size: x-small;">device.prov.serverName.set</span><o:p></o:p></div>
</td>
</tr>
</tbody></table>
</div>
<div style="text-align: justify;">
<span style="text-align: left;"><br /></span></div>
<div style="text-align: justify;">
<span style="text-align: left;">other features</span></div>
</h4>
<ul style="text-align: left;">
</ul>
<br />
<ul style="text-align: left;">
<li style="text-align: justify;">When users sign into Skype for Business on their phone, they can choose to set the time zone, time
format, and date format before they start using their phone, This feature is disabled by default.</li>
<li style="text-align: justify;">Modified the encoding modes on the onscreen keyboard for VVX 500 and 600 phones.</li>
<li style="text-align: justify;">Removed the Pin Authentication feature when the phone is operating in a Skype for Business
environment where STS-URI is not configured either through DHCP Option 43 or configuration
parameters. </li>
<li style="text-align: justify;">Updated the Lync Status menu in the Web Configuration Utility to show status information for all
Skype for Business and Office365 features to support debugging and managing Skype for
Business and Office365. </li>
<li style="text-align: justify;">Modified some existing parameters and removed the need for a reboot after the parameters are modified. </li>
<li style="text-align: justify;">Added a single installation package for the Polycom Better Together over Ethernet (BToE)
application. </li>
<li style="text-align: justify;">Added support to launch the Web Configuration Utility from the Polycom BToE application. </li>
<li style="text-align: justify;">Added support for Office365 wildcard certificates supported on Microsoft domains.</li>
</ul>
<div style="text-align: justify;">
To get the firmware S4B CAB version check this <a href="http://support.polycom.com/PolycomService/support/us/support/eula/ucs/UCagreement_CAB_5_4_0_A.html">URI</a>, for normal update check this <a href="http://support.polycom.com/PolycomService/support/us/support/eula/ucs/UCagreement_5_4_0_A_split.html">URI</a>.</div>
<div style="text-align: justify;">
for more information please check below URI:</div>
<div style="text-align: justify;">
<a href="http://downloads.polycom.com/voice/voip/uc/UC_Software_Release_Notes_5_4_0_Rev_A.pdf">http://downloads.polycom.com/voice/voip/uc/UC_Software_Release_Notes_5_4_0_Rev_A.pdf</a></div>
<div style="text-align: justify;">
<br /></div>
<br />
<div style="text-align: justify;">
<br /></div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com0tag:blogger.com,1999:blog-5893328385521949270.post-619237564776372312015-09-12T22:58:00.000-07:002015-09-12T23:33:39.025-07:00New Group Series Major Release<div dir="ltr" style="text-align: left;" trbidi="on">
As Usual Polycom Prove that it is the best choice for integrate with MS Lync/SFB and it is really complete the UC solution of MS.<br />
Polycom had released a major release with Native MS RDP which will enable Group Series to view Microsoft Lync/SFB desktop native without using Polycom infrastrcuture special in Point-Point Calls.<br />
Also this release has a lot of new amazing feature like:<br />
<br />
<ul style="text-align: left;">
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">Microsoft Office 365 calendaring.</span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;">first release of the Polycom RealPresence Touch device.</span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">add provisioning capabilities.</span></span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">support for Lync Response Group registrations.</span></span></span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">support for Link Layer Discovery Protocol (LLDP)/MED.</span></span></span></span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">support for new EagleEye IV Inverted mounting option.</span></span></span></span></span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">Acoustic Fence technology.</span></span></span></span></span></span></span></li>
<li><span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">includes support for several experimental features like (Dual Live-Stream, Content Stretch, and Touch Monitor UI Control)</span></span></span></span></span></span></span></span></li>
</ul>
<div>
<span style="font-family: Calibri, sans-serif;">below is the Documentationnotes for more details</span></div>
<br />
<div>
<ul type="disc">
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://downloads.polycom.com/video/group_series/ReleaseNotes/group_series_rel_notes_v5_0_0.pdf">Polycom
RealPresence Group Series Release Notes Version 5.0.0</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/rpg_user_guide.pdf">Polycom
RealPresence Group Series User Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/group_ug_ptc.pdf">Polycom
RealPresence Group Series and Polycom Touch Control User Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/rpg_quick_tips.pdf">Polycom
RealPresence Group Series Quick Tips</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/ptc_qts.pdf">Polycom
RealPresence Group Systems and the Polycom Touch Control Quick Tips</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/rpg_visualboard_ug.pdf">Polycom
VisualBoard Technology Application with Polycom RealPresence Group Series
User Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/rpg_ug_eepproducer.pdf">Polycom
EagleEye Producer User Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/video/rpg_admgd.pdf">Polycom
RealPresence Group Series Administrator Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/video/rpg_install_guide.pdf">Polycom
RealPresence Group Series Software, Options, and Accessories Installation
Guide</a><o:p></o:p></span></li>
<li class="MsoNormal"><span style="font-family: "Calibri",sans-serif; mso-fareast-font-family: "Times New Roman";"><a href="http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/video/rpg_irm.pdf">Polycom
RealPresence Group Series Integrator Reference Guide</a></span></li>
</ul>
<span style="font-family: "Calibri",sans-serif; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"></span></div>
</div>
HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com0tag:blogger.com,1999:blog-5893328385521949270.post-39719964003987983182015-06-15T23:27:00.000-07:002015-06-15T23:27:10.096-07:00Polycom Major Infrastructure releases<div dir="ltr" style="text-align: left;" trbidi="on">
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Polycom has released today new major release for most of its Infrastructure devices the most important feature is support for Hyper-v and lync Federation AV MCU integration.</div>
<div>
you could find below some of major new features with URI for the realease notes for more details. </div>
<h2>
RMX 8.6</h2>
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<li><span style="font-size: 7pt; font-stretch: normal; text-indent: -0.25in;"> </span><span dir="LTR" style="text-indent: -0.25in;"></span><span style="text-indent: -0.25in;">Support connect to AV MCU on federated Lync</span></li>
<li><span style="text-indent: -0.25in;">SVC is increased to provide 5:1 instead of 3:1 </span><span style="text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;">for SVC:HD ports in 8.5</span></li>
<li><span style="text-indent: -0.25in;">Support of DNS load balancing and FE failover</span></li>
<li><span style="text-indent: -0.25in;">Support of waiting lobby in conference.</span></li>
<li><span style="text-indent: -0.25in;">failover to another RMX and transfer the call to it when it has AV MCU</span></li>
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<a href="http://downloads.polycom.com/bridging_collab/rmx/relnotes/RMX_Release_Notes_V8_6.pdf">http://downloads.polycom.com/bridging_collab/rmx/relnotes/RMX_Release_Notes_V8_6.pdf</a><o:p></o:p></div>
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<h2>
RM 8.4</h2>
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<ul>
<li><span style="text-indent: -0.25in;">Support for the RealPresence Group Series 310</span></li>
<li><span style="text-indent: -0.25in;">Subnet Overlap Allowed in Site Topology</span></li>
<li><span style="text-indent: -0.25in;">Support for Additional Direct Conference Template Parameters</span></li>
<li><span style="font-size: 7pt; font-stretch: normal; text-indent: -0.25in;"> </span><span dir="LTR" style="text-indent: -0.25in;"></span><span style="text-indent: -0.25in;">Calendar Connector for RealPresence Group and Polycom HDX Systems</span></li>
<li><span style="text-indent: -0.25in;">Encryption License Required for XMPP</span></li>
<li><span style="text-indent: -0.25in;">Virtual Edition Supported on Microsoft Hyper-V</span></li>
<li><span style="font-size: 7pt; font-stretch: normal; text-indent: -0.25in;"> </span><span dir="LTR" style="text-indent: -0.25in;"></span><span style="text-indent: -0.25in;">Phone Management Enhancements</span></li>
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<a href="http://downloads.polycom.com/network/resource_manager/rprm_rn_8_4_0.pdf">http://downloads.polycom.com/network/resource_manager/rprm_rn_8_4_0.pdf</a><o:p></o:p></div>
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<h2>
RPAD 4.2</h2>
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<li><span style="font-size: 7pt; font-stretch: normal; text-indent: -0.25in;"> </span><span dir="LTR" style="text-indent: -0.25in;"></span><span style="text-indent: -0.25in;">STUN and TURN Support for WebRTC Video Conferencing</span></li>
<li><span style="text-indent: -0.25in;">High Availability</span></li>
<li><span style="text-indent: -0.25in;">Virtual Edition Support for Microsoft® Hyper-V</span></li>
<li><span style="text-indent: -0.25in;">Security Updates</span></li>
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<a href="http://downloads.polycom.com/network/realpresence_access/rpad_4_2_release_notes.pdf">http://downloads.polycom.com/network/realpresence_access/rpad_4_2_release_notes.pdf</a><o:p></o:p></div>
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HamedAdelhttp://www.blogger.com/profile/16816376315419231894noreply@blogger.com3